5 Troubleshooting

5.1 No output on an individual load

• Check the Master Power Switch is ‘On’. • Check the Switch for the certain load is ‘On’ on the Switch Board. • If still no output, check for blown fuses on the Switch Board. o Each load has an independent fuse. o e.g. Switch A corresponds to Fuse A. o Use a multimeter and check for continuity across the terminals of the fuse.

Switch Board fuses for reference

• If still no output, there is a 50 Amp fuse located inside the Switch Board that powers all combined loads. o Checking this fuse will require opening the front panel.

5.2 No output on all loads

• Check the battery voltage. This will be shown on the MPPT Solar Charger LCD screen. o If the battery voltage is 12.8V or lower, the system will enter low battery disconnect (LBD).  The trailer is still able to use solar energy to charge  Wait until the solar input charges up the battery or use shoreline to charge the battery o During LBD, no load will have power. This is to protect the battery from draining to an unsafe level. o The system will leave LBD when it detects the battery voltage has reached 13.0V. • If problem persists and the battery voltage has been verified at above the LBD threshold, shut system down according to the Shut Down Guide. • Restart system according to the Quick Start Guide.

5.3 Unusually Low Solar Energy Charging

• Check Switch E on the Switch Board inside the Control Enclosure is on to ensure the Solar Tracker Controller is on. This will maximize solar charging. • Check the solar panel for dust or debris

5.4 System Data Not Available in the Dashboard

• Check the Master Power Switch is ‘On’. • Check switch C is ‘On’. • Check there is no Low Battery Disconnect condition. • Check that the LTE antenna is connected to the Velociti DCM and ensure the antenna is mounted in an exterior location.